Use our Amazon Connect Integration to decrease call handling time, and create a delightful user experience.
Voicekey is a technology to register and authenticate a person’s voice identity; addressing fundamental security, service and cost issues arising from traditional knowledge-based approaches.
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations.
Voicekey can be integrated into Amazon Connect contact flows in any region where Amazon Connect is available.
USA and UK regional availability is already supported. Full Global availability is being planned with language support – please advise your AWS representative or email voicekey for any specific requests.
” Voicekey was successfully implemented in under three months for the BYOD Mobile Channel Project across a highly complex environment where security is paramount “